fax: 651-409-2011

Software Solutions Associates, LLC


System Status: Pending Issue


We are aware that some customers are experiencing the following issues with the medication alerts and missed medication email notifications

  • Some alerts are not dismissing.

  • Some alerts have come back, after a medication passing time has been charted on.

  • Some email notifications for missed meds have been sent, although they were charted on, and in some cases, multiple emails are being sent for the same notification. 


We are looking into these issues and will be making immediate corrections. Thank your for your patience!

eResidentCare Staff


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