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Software Solutions Associates, LLC

 

612-293-1127 |  fax: 866-214-8702

info@ssa-llc.net sales@eResidentCare.com

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Software Solutions Associates, LLC

About Us

 

Software Solutions Associates, LLC was founded in 2005 when we began developing eResidentCare; our flagship product, and released it in 2009. eResidentCare is a web based SaaS solution designed for Assisted Living Communities, Group Homes, Adult Foster Care, Residential Care and Mental Health Residential Care to help with the management of resident care and documentation of services. 

 

At Software Solutions Associates, we have an extensive background in the health care industry making us experts in Heath Care Information Systems, Heath Care Management and Health Care IT. Additionally, we have many other talents allowing us to offer corresponding services such as IT consulting, professional business phone systems and website design and hosting. What’s more, we even have an artist on staff for professional business logo designs.

 

Our Vision

Our vision simply is to provide products and technology that are both powerful and efficient for the times. Our vision for eResidentCare is to provide a cloud based app using the latest technologies for assisted living facilities to manage their resident care, improve their record keeping and easily maintain HIPAA compliance. An integral aspect of that vision is for us to always work closely with our customers and tailor our products to meet their specific needs. At eResidentCare, the products we provide will always be easy and enjoyable to use, yet powerful enough to provide information for the growth of our customers businesses.

Our Mission

Our mission is to provide an online program for the assisted living communities which is not only affordable but powerful enough to efficiently manage and grow their business while staying HIPAA compliant. We want our users to have a program that will allow them to better manage the care of their residents while eliminating worries of software installation, additional hardware, and back-ups of their resident’s information. Bottom line: “to provide a program to assisted living facilities that is fun, easy, efficient and powerful.” 

Our Core Values

Customer Satisfaction

  • Providing customer service with the highest standard of customer care.

  • Working hard to exceed the expectations of our customers.

  • Building long-term relationships. 

  • Listening to our customers.

  • Making decisions with our customer and their needs in mind.


Ethical

  • We are honest and straightforward with our customers and each other.

  • We always do right by our customers, our company, and each other.​


Teamwork & Leadership

  • We work together to provide the highest quality products and services to our customer.

  • We strive to always maintain a positive and respectful work environment.

  • We strive to keep our problem solving skills sharp.

  • We use our creativity; thinking outside of the box to come up with better ideas and better solutions.

  • We each know and utilize our strengths.

  • We focus on our goals; working together to achieve them.